Solution
Digital Field Application
Collections in the market, approved at the branch
An Android app for field officers and marketers: customer search, balance and ledger enquiry, field deposits and withdrawals, transfer batches, journals and approvals, all submitted for supervisor approval.
Cash collected in the market used to live in a notebook until someone posted it hours later. With the Zenus field app, the officer records the collection on the phone, the batch waits for a supervisor to approve, and the customer's balance updates the same day.
The app uses the same login, permissions and maker-checker rules as the web. Every submission carries an idempotency key, so a retried request on a weak signal cannot post twice, and deactivating the officer on the web revokes the app instantly.
What it does
- Dashboard with the officer's own figures and pending approvals
- Customer search, balance and ledger enquiry
- Field deposits and withdrawals captured as batches for approval
- Multi-credit and multi-debit batches and journals on the move
- Approve or reject expenses and loans from the phone
- Idempotent submissions and same-day duplicate detection
- Instant revocation when a staff member is deactivated
How it works
- 1
The officer logs in with their normal staff account.
- 2
Collections are keyed against the customer in the field.
- 3
The batch is submitted for approval when there is signal.
- 4
A supervisor approves and the balances update.
Related
Works together with
Core Banking Solution
The branch banking core: customer profiles with any number of accounts, account opening with approval, teller cash deposit and withdrawal, tills and vault control, balance enquiry and statements.
Learn more →Transaction Processing
Real-time posting for cash, transfers, multi-credit and multi-debit batches, standing orders and bulk charges, hardened against duplicates, retries and concurrent tellers.
Learn more →Payment Processing & Collections
Loan repayments collected automatically by direct-debit mandate on the customer's card or bank account through Paystack, with retries, deactivation and a full attempt log.
Learn more →See Digital Field Application on a live demo
A live demonstration on a sandbox with sample data, then a free two-day data assessment for a fixed go-live date.
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